SoftMethod GmbH SILVER
SoftMethod offers technology and consulting services, software and performance engineering, as well as project management for companies looking to solve challenges with large data sets, efficient processing and complex search requirements. SoftMethod also offers two core products, the BlackRay Data Engine and nexgenda, the next generation directory assistance suite.
BlackRay is an innovative, fully relational in-memory database system designed to offer performance features commonly associated with search engines. It offers fulltext search, function based indeces, JDBC/ODBC via Postgres drivers as well as object oriented APIs. BlackRay is available under the GPLv2.
nexgenda is a fully featured product suite for half-automated or fully-automated directory service providers. Consisting of search technology, contact center middleware and agent frontend, the nexgenda suite is adapted to AVAYA contact center technology. nexgenda supports small to very large contact centers and is available worldwide, alnog with a comprehensive professional services offering.
